Traditional Live Answering Service
Message Center
800 Series
Voice Mail
Order Taking Applications
TechLink
 

2008.11.12
Tech Support...


 
 

Traditional Live Answering Service
Available 24/7 by either call forwarding your business number or offering your customers a direct dial to our service.  We will answer in your company name, and ask your callers questions you decide on.  Each account is Customer scripted to suit your individual needs.  .

Message Center
We can page your on call staff or reach them in any manner you choose.  We also can fax pending or filed messages, Email, or leave messages on our in house voice mail system for you to retrieve, which is perfect if you are on the road.  The message center works side by side with our Traditional Live Answering Service.

800 Series
Expand your business by utilizing our 800 numbers for your customers. Lease an 800 number to use in your marketing material to track how your advertising dollars are working.

Voice Mail
Our in house Voice Mail System can be used as a mini message center. It can be used as an after hour answering system, page you when you receive a message.  You can lease one or multiple mailboxes.

Order Taking Applications
Order Taking Applications, are handled by our staff as well.  Unlike Traditional Answering Service, we are able to take product sales orders, dealer locator, import your complete catalog into our system so ordering is just like you would do it in your office.  Click on our IMS tab for complete information.

Tech-Link
Our most popular service if you are a software company, computer Hardware Company or any type of business that offers 24-hour technical support. We can answer your tech support line, ask key questions on what type of support your callers need and contact your on call technicians via their pager, home phone, or cellular phone. No more staffing Tec's on premises, or having your important clients leave messages on your in house voice mail system. 

People Answering People

Providing your Customers with a LIVE person to answer their questions is the most important option your company can provide.  By talking with a live person, your Customers will know that they are important, and also be reassured that their call will be taken care of. 
Exchange Network, Inc. Challenge

Take the Exchange Network, Inc challenge, call your main office number after hours, what do you hear?  This is what your Customer or potential Customer hears when they call.  If you had a LIVE person answering your line, your business WILL benefit, this is what Exchange Network Inc. does, answer your line with a live person.  Our tag line says it all, “People Answering People”.

 

 
 
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